Website Terms of Service

OVERVIEW

This website is operated by U3 Coffee. Throughout the site, the terms “we”, “us” and “our” refer to U3 Coffee. U3 Coffee offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information.

Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ORIGINAL VIDEO CONTENT

U3 Coffee may include original video content on the Website for informational and promotional purposes. The video content is the property of U3 Coffee and protected by copyright laws. Users may view the video content solely for personal and non-commercial use. Users may not download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any video content without prior written permission from U3 Coffee. U3 Coffee grants a limited, revocable, non-exclusive, non-transferable license to users to view the video content on the Website for personal use only. U3 Coffee is not liable for any inaccuracies, errors, or omissions in the video content. U3 Coffee reserves the right to remove or modify video content on the Website without prior notice.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 9 – ONLINE RECIPE CONTENT

U3 Coffee may provide online recipe content on the Website for informational purposes only.  The recipes provided are for personal use and not for commercial purposes.  U3 Coffee does not guarantee the accuracy, completeness, or suitability of the recipes. Users use the recipes at their own discretion and risk.  U3 Coffee is not liable for any allergic reactions, health issues, or damages that may result from using the recipes.

SECTION 10 – COFFEE ROASTING CLASSES

U3 Coffee may offer roasting classes both in-person and online, subject to availability and scheduling. Participants in roasting classes must comply with all safety instructions and guidelines provided by U3 Coffee, U3 Coffee reserves the right to cancel or reschedule roasting classes due to unforeseen circumstances. In such cases, participants will be notified, and alternatives will be offered. Cancellations and refunds for roasting classes are subject to the terms outlined in our Cancellation and Refund Policy.

SECTION 11 – BOOKING COFFEE ROASTING CLASSES

Participants may book roasting classes online through the Website, subject to availability.  By booking a roasting class, you agree to provide accurate and complete information for the booking. Payment for roasting classes is required at the time of booking and is subject to our Payment Policy. U3 Coffee reserves the right to refuse or cancel a booking for any reason, including if the class is fully booked, unavailable, or if there is an error in the pricing or description of the class.

SECTION 12 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 13 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 14 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 15 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 16 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 17 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall U3 Coffee, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless U3 Coffee and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 19 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 21 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at connect@u3coffee.com.

U3 Coffee | Coffee Subscription Terms of Service

Welcome to the U3 Coffee online coffee subscription service (“Subscription Service”). These Terms of Service (“Subscription Terms”) govern your subscription and use of our online coffee subscription service. By subscribing to our service, you agree to be bound by these Subscription Terms.

SECTION 1 – SUBSCRIPTION PLANS

U3 Coffee offers various subscription plans for the delivery of coffee beans, curated selections, or products to subscribers. Each subscription plan has its own pricing, frequency of delivery, and product offerings, as outlined on the subscription page of our website.

SECTION 2 – SUBSCRIPTION ACTIVATION AND PAYMENT

To activate a subscription, you must provide valid payment information and complete the subscription process. By providing payment information, you authorize U3 Coffee to charge the specified subscription fee to your chosen payment method at the designated frequency.

SECTION 3 – SUBSCRIPTION RENEWAL AND CANCELLATION

Subscriptions automatically renew at the end of the subscription term unless canceled before the renewal date. You can manage, modify, or cancel your subscription through your account on our website. Cancellation requests made after the renewal date will apply to the next renewal cycle.

SECTION 4 – PAYMENT AND BILLING

Subscription fees are billed at the start of the subscription and then at the selected subscription interval (e.g., monthly, quarterly, etc.). Subscription fees are non-refundable, and no refunds or credits will be provided for partially used subscription periods.

SECTION 5 – ADDRESS CHANGES

It is your responsibility to ensure that your shipping address is accurate and up to date. Address changes must be made before the specified date to apply to the next scheduled shipment.

SECTION 6 – SHIPPING AND DELIVERY

U3 Coffee aims to ship subscription orders on schedule, subject to unforeseen circumstances. Shipping and delivery times may vary based on location and may be subject to delays due to holidays, inclement weather, or other factors beyond our control.

SECTION 7 – PRODUCT SELECTION AND CUSTOMIZATION

U3 Coffee reserves the right to curate the selection of coffee beans or products for each subscription, based on availability and the chosen subscription plan. Some subscription plans may allow for limited customization based on preferences, as outlined on the subscription page.

SECTION 8 – QUALITY ASSURANCE

U3 Coffee aims to provide high-quality coffee beans and products to subscribers. If you are dissatisfied with your subscription, please contact us to address any concerns at connect@u3coffee.com.

U3 Coffee | Café Terms of Service

Welcome to the U3 Coffee physical café (“Café”). These Terms of Service (“Café Terms”) govern your experience at our café, including the roasting of our own coffee beans and the service of coffee drinks. By visiting the café, you agree to be bound by these Café Terms.

SECTION 1 – COFFEE BEAN ROASTING

U3 Coffee roasts its own coffee beans in compliance with applicable health and safety standards and industry best practices. The roasting process may vary for different coffee beans, resulting in distinct flavors, aromas, and characteristics. U3 Coffee aims to provide high-quality roasted coffee beans, and the availability of specific roasts may vary based on supply and demand.

SECTION 2 – COFFEE DRINK SERVICE

The café offers a menu of coffee drinks prepared by trained baristas. Coffee drink availability is subject to change and may vary based on seasonal offerings and ingredient availability. The café endeavors to maintain a high standard of quality and taste for all coffee drinks served.

SECTION 3 – QUALITY ASSURANCE

U3 Coffee takes great care to ensure that the coffee beans are stored, handled, and brewed under optimal conditions to maintain quality and freshness. Our staff is trained to maintain hygiene standards and ensure the equipment used for coffee preparation is clean and in good working order.

SECTION 4 – ALLERGIES AND DIETARY PREFERENCE

U3 Coffee makes efforts to accommodate allergies and dietary preferences. However, we cannot guarantee the absence of allergens in our products. Customers with specific dietary restrictions or allergies are encouraged to inquire about ingredient details before making a purchase.

SECTION 5 – PRICING AND PAYMENTS

Prices for coffee drinks and other products offered at the café are displayed on the menu and may be subject to change without prior notice. Payments for coffee drinks and products are accepted through accepted payment methods, as displayed at the café.

SECTION 6 – CAFÉ ATMOSPHERE AND CONDUCT

Visitors to the café are expected to conduct themselves in a respectful and courteous manner. The café reserves the right to refuse service to anyone for any reason, including disruptive behavior or violation of café policies.

SECTION 7 – HEALTH AND SAFETY

U3 Coffee prioritizes the health and safety of our customers and staff. The café complies with all health and safety regulations, and customers are expected to follow posted health and safety guidelines while on the premises.

SECTION 8 – CONTACT INFORMATION

Questions about the Café Terms of Service should be sent to us at connect@u3coffee.com.

U3 Coffee | Gift Card Terms of Service

Welcome to the U3 Coffee Gift Card service (“Gift Card”). These Terms of Service (“Gift Card Terms”) apply to all U3 Coffee gift cards, whether physical cards purchased in-store or e-gift cards purchased online through our website. By purchasing or redeeming a U3 Coffee gift card, you agree to these Terms.

SECTION 1 – PURCHASE & REDEMPTION

U3 Coffee gift cards may be purchased in our cafe location or online through our website. Both physical and e-gift cards are redeemable in-store and online. Gift cards are available in selected denominations and cannot be used to purchase other gift cards. To redeem a gift card online, enter the card number at checkout. For in-store purchases, present the physical card or e-gift card code at the point of sale.

SECTION 2 – BALANCE & EXPIRATION

Gift card balances may be checked in-store or online through our website. U3 Coffee gift cards do not expire and have no service fees.

SECTION 3 – RESTRICTIONS

U3 Coffee gift cards are non-refundable, cannot be redeemed for cash (except where required by law), and cannot be reloaded. Lost, stolen, or damaged gift cards will not be replaced or refunded except as required by law. Please treat your gift card as cash.

SECTION 4 – LIABILITY & RISK OF LOSS

U3 Coffee is not responsible for lost, stolen, or damaged gift cards or any unauthorized use. The risk of loss and title for gift cards passes to the purchaser upon sale.

SECTION 5 – FRAUD & ABUSE

U3 Coffee reserves the right to refuse, cancel, or hold gift cards and their redemption for suspected fraud, violation of these Terms, or if illegal activity is detected. This may include the revocation of gift card balances.

SECTION 6 – MODIFICATION OF TERMS

U3 Coffee reserves the right to modify or amend these Terms at any time without prior notice. Changes will be posted on our website and will apply to all future purchases and redemptions.

SECTION 7 – LIMITATION OF LIABILITY

U3 Coffee’s liability is limited to the balance remaining on the gift card, subject to applicable law. U3 Coffee makes no warranties, express or implied, regarding the gift card.

SECTION 8 – CONTACT INFORMATION

Questions about the Gift Card Terms of Service should be sent to us at connect@u3coffee.com